We offer free shipping in the United States. Due to high demand and custom orders, shipping times will be estimated at time of order.
For orders within the USA: Due to the value of our packages, we have elected to ship using UPS's required signature option to our US customers. UPS provides tools to customize your delivery experience once your tracking number is ready. If for some reason you are unable to receive your package, and it is returned to us, we will refund your order less the cost of roundtrip shipping.
Orders are sent to our fulfillment centers for immediate processing. For this reason, we currently cannot support order cancellations or swaps on scooter colors. US customers may be able to leverage our Return policy if they are not satisfied with their order.
If your order has already been packed and/or shipped and your order or shipping address needs to be edited for any reason, we will try our best to accommodate that request. A $30 freight charge will apply.
Memorial Day All-Access Sale: Sorry, we cannot provide the free satchel or free month to enterprise customers. Enterprise customers are still eligible for the free New Scooter and Color Choice upgrades.